"GHOST" Family, Wealth, & Boxing

Shipping Policy:

1. Processing Time: We strive to process all orders within 1-2 business days after receiving payment. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods: We offer standard shipping with estimated delivery times of 1-3 business days.
3. Shipping Rates: Shipping rates vary depending on the destination and the weight of the package. Customers can view the shipping cost at checkout before completing their purchase.
4. International Shipping: We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes imposed by the destination country, which are the responsibility of the customer.
5. Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package's journey until it reaches your doorstep.
6. Shipping Restrictions: Certain items may be subject to shipping restrictions due to size, weight, or other factors. We apologize for any inconvenience this may cause.

Return Policy:

1. 30-Day Return Policy: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of receipt for a full refund or exchange.
2. Return Process: To initiate a return, please contact our customer service team through our contact form to obtain a return authorization (RA) number. Returns received without an RA number will not be accepted.
3. Return Conditions: Returned items must be in their original condition, unused, and with all original tags and packaging intact. We reserve the right to refuse returns that do not meet these criteria.
4. Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error or a defective product.
5. Refund Processing: Refunds will be issued to the original form of payment within 5-10 business days after we receive the returned item(s). Please note that shipping charges are non-refundable.
6. Exchanges: If you wish to exchange an item for a different size, color, or style, please indicate your preference when contacting customer service for a return authorization. Exchanges are subject to product availability.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

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